How can I test the quality of my Internet connection?

The better your Internet connection, the better your experience will be using Blackboard and other online resources such as Wimba Live Classroom. The opposite is also true. If your Internet connection is slow and/or has poor line quality, your experience will be diminished or certain features will fail to run.

The following tools can help determine the speed quality of your Internet connection.

www.speedtest.net (measures Internet connection speed)

www.pingtest.net (measures Internet connection quality)

Most features of Blackboard only require a 'fast' (broadband) Internet connection, which means the test should indicate your download/upload speed to be at least 4Mbs/1Mbs.

Please be aware that cellular or satellite based Internet services do not generally meet these requirements. Also, wireless Internet connections are often of poorer quality that hard wired connections.

Wimba Live Classroom (used in Online Interactive Instruction sessions) requires not only a fast Internet connection, but also very good line quality. The line quality, ping, jitter and packet loss results reflected in the www.pingtest.net test can help determine the quality of your Internet connection. If your line quality is poor, you should contact your Internet Service Provider (ISP) to get the issue resolved.

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