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Technical Support

Houston, we have a problem...

With technology, no matter how knowledgeable you are, no matter how well prepared, sooner or later you will run into a glitch or snag that brings all progress to a screeching halt.  Bummer.

We're here to help.  This page contains numerous resources that can help you help yourself, or reach out to us if things turn nasty.  Yay!

Technical Support Blog Posts and Articles

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Contact information

The preferred methods of contacting technical support are as follows:

  • Call during regular office hours: 800.446.6931
    • Monday - Thursday (9-4 Central)
    •  
  • Leave a voice message: 866.529.5770
      • 24 hours / 7 days a week
      • Please leave a detailed message including:
      • First and Last Name
      • Call-back number
      • Course Title and Instructor
      • Detailed description of your issue